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POSTCODE COVERAGE
OUR DELIVERY PRICES SHOWN ARE FOR MAINLAND UK EXCL THE FOLLOWING POSTCODES -- AB31-38 / AB40-56 / FK19-21 / KW1-14 / PA21 - 40 / PH 8,9,15-40,49-51 / ALL IV CODES --- THESE CAN BE COVERED, PLEASE RING FOR PRICE
COURIERS DELIVERY GUIDLINES
THE COURIERS WILL NOT GIVE TIMES, THE WINDOW ON THE DAY OF DELIVERY IS FROM 8.00AM TO 6.00PM. THERE MAY BE AN EXTRA CHARGE IF THEY ARE UNABLE TO DO THE DELIVERY. -- THE DELIVERY WILL BE WHAT THEY TERM AS 'DOOR STEP' ONLY ** THIS MEANS THEY WILL NOT TAKE IT UPSTAIRS!! OR INTO AN AWKWARD ROOM, IT WILL NEED TO GO STRAIGHT INTO A GARAGE OR THE FIRST ROOM OF THE HOUSE
NO SAMPLE REQUSTED BEFORE PURCHASE
WE STRONGLY SUGGEST THAT NO CARPET IS PURCHASED WITHOUT SEEING A SAMPLE. WE CAN NOT ACCEPT RETURNS ON THE GROUNDS OF NOT LIKING THE COLOUR OR QUALITY IF NO SAMPLE WAS REQUESTED
USING OUR VAN
WE TRY TO DO AS MANY DELIVERIES ON OUR OWN VANS AS POSSIBLE. HOWEVER WE ONLY GET A VAN LOAD TO MOST AREAS ONCE A WEEK SO THIS MAY DELAY THE DELIVERY A LITTLE. THE ADVANTAGE OF OUR OWN VANS IS THAT WE CAN SEND A 2 MAN TEAM FOR THE LARGER ITEMS, AND WE CAN BE A LITTLE MORE FLEXIBLE WITH TIMES ETC
FAULTY GOODS
PLEASE CHECK ALL GOODS BEFORE FITTING. IF GOODS ARE FITTED AND YOU BELIEVE THEM TO BE FAULTY THEY WILL HAVE TO BE INSPECTED BY THE MANUFACTURER, THIS WILL DELAY THE REPLACEMENT PROCESS.ANY GOODS DEEMED TO BE FAULTY WILL BE RETURNED FREE OF DELIVERY CHARGE. THIS WILL BE ARRANGED AS QUICKLY AS POSSIBLE, NORMALY 2 - 4 WORKING DAYS.A FULL REPLACEMENT OR CREDIT WILL BE OFFERED. CREDITS WILL ONLY BE DONE ONCE THE GOODS HAVE BEEN INSPECTED.ALL GOODS MUST BE WRAPPED FOR RETURN BY THE CUSTOMER TO THE SAME STANDARD AS IT WAS DELIVERED.
